Harvard Business Review on Increasing Customer Loyalty

By on May 19, 2016

How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your
customers loyal and profitable–but don’t have time to find
them–this book is for you. Here are nine inspiring and useful
perspectives, all in one place.

This collection of HBR articles will help you:

– Turn angry customers into loyal advocates

– Get more people to recommend you

– Boost customer satisfaction by satisfying your employees

– Focus on profitable customers–whether they’re loyal or not

– Invest in the right CRM technology for your business

– Mine customer data for more effective marketing

– Increase your customers’ lifetime value


About Onyebuolise Grace

Grace Onyebuolise is a Nigerian. She studied Biochemistry at the University of Port Harcourt but her passion to read and see other read too became a career foundation for her. She runs Write Treasurez, an educational resource center that offer services as book sales, reading club, promoting books and authors, educational news and events. She writes at her spare time too but more importantly she is driven to add value to anyone she meets because that way she gets to spread the love of Jesus Christ which is the best thing that can happen to anyone.

One Comment

  1. cours de theatre paris

    June 1, 2017 at 8:44 pm

    Thanks so much for the post.Really thank you! Will read on…

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